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Excel Currencies Ltd,
Enterprise House,Excel Currencies support featuring knowledge base documents, videos, and community.
Go To SupportYou’re not going to hit a ridiculously long phone menu when you call us. Your email isn’t going to the inbox abyss, never to be seen or heard from again. Our friendly team provide the exceptional service we would want to experience ourselves.
You can register for free online in a couple of minutes, or over the phone with one of our team on +44 (0) 1322 221 121 or email customer.s@excelcurrencies.com. You may be asked to provide proof of identity and/or proof of address documentation when you register, but we'll store your data securely and never share it with anyone.
Occasionally we may ask for further details, but we'll let you know as soon as possible if that's the case. You may be asked to provide proof of identity and/or proof of address documentation when you register, but we'll store your data securely and never share it with anyone.
Exchange rates fluctuate almost constantly and are affected by many different factors, including the state of the relevant country's economy (for example, government debt levels and economic growth forecasts).
You'll agree to the exchange rate in the app, online, or with your Excel Currencies account manager. You'll be asked to confirm that you're happy to go ahead with that rate. Once confirmed, the rate is fixed for you, regardless of market changes.
No. Our contracts are legally binding. Once you've confirmed your transfer (by phone, online, or via the app), it can no longer be cancelled.
Please refer to our terms and conditions for more information.
Yes, Excel Currencies will send you a confirmation email as soon as the currency has been sent.
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